WASHINGTON TOWNSHIP 2007 SURVEY INSTRUMENT AND FREQUENCY DISTRIBUTIONS
Hello, I’m __________________ calling from Opinion research Associates. We are speaking with a random sample of Washington Township residents about township services and programs. We are simply a research company. We do not sell anything. We are very interested in your opinions and all of your answers will be kept strictly confidential.
First I would like to ask you some questions about local services. As I read a list of services, please tell me if you are very satisfied, satisfied, dissatisfied, or very dissatisfied.
NOTE: IN EACH CASE THE NUMBER IS THE PERCENTAGE OF RESPONDENTS WHO GAVE THAT ANSWER
VS |
S |
D |
VD |
DK |
R |
||
1. |
Police protection |
44 |
52 |
1 |
1 |
2 |
0 |
2. |
Fire protection |
47 |
48 |
<1 |
0 |
5 |
0 |
3. |
Paramedic service |
45 |
43 |
0 |
0 |
11 |
0 |
4. |
Roadway snow and ice removal |
31 |
56 |
9 |
1 |
2 |
1 |
5. |
Zoning enforcement |
12 |
57 |
10 |
2 |
18 |
0 |
6. |
Street and road maintenance |
20 |
65 |
13 |
1 |
<1 |
<1 |
7. |
Street cleaning |
24 |
63 |
6 |
1 |
6 |
<1 |
8. |
Traffic signals and signs |
20 |
68 |
10 |
2 |
1 |
0 |
9. |
Washington Township Recreation Center programs |
39 |
37 |
2 |
1 |
20 |
<1 |
10 |
Leaf pick-up |
34 |
50 |
5 |
<1 |
10 |
<1 |
11 |
Cemetery operation and maintenance |
11 |
31 |
<1 |
0 |
58 |
1 |
12. Overall, how would you rate the job the township is doing in providing the services that you need? Would you say it is:
1.
Excellent 50
2. Good 45
3. Fair 3
4. Poor 1
5. or very poor 3
6. DON’T KNOW <1
7. NO ANSWER/REF. 0
13. Over the past five years, or for as long as you have lived here, have the township services:
1. Greatly improved 2
2. Improved 38
3. Stayed the same 54
4. Declined 2
5. greatly declined <1
6. DON’T KNOW 3
7. REF. <1
14. Compared to other local governments, how efficiently do you thing the Washington Township Government operates? Do you think it is:
1. Very efficient 25
2. Efficient 65
3. not efficient 3
4. DON’T KNOW 7
5. REF. 0
15. Is the Washington Township newsletter delivered to your home?
1. YES 94
2. NO 4
3. DON’T KNOW/REF. 2
16. Is there anything you would like to see included in the newsletter that is not now in it?
1. YES 8
2. NO 92
3. DON’T KNOW/REF. 0
17. What would you like to see?
18. If you had a complaint or problem would you know who to call in the Township?
1. YES 68
2. NO 27
3. DON’T KNOW 5
4. REF. 0
19. If you were to call a township official about a complaint or neighborhood problem, how likely is it that the official would do something about it?
20. How courteous are Washington Township employees? Would you say they are:
Township issues are not equally important to all township residents. As I read a short list of issues, please tell me how important each one is to you personally on a scale of 1 to 5 with 1 being least important and 5 being most important.
MOST IMPORTANT |
LEAST IMPORTANT |
DK/R |
|||||
5 |
4 |
3 |
2 |
1 |
6 |
||
21. |
Additional recreational facilities |
18 |
20 |
26 |
11 |
22 |
1 |
22. |
Control of development including growth and zoning |
50 |
21 |
17 |
5 |
5 |
2 |
23. |
Road improvement |
38 |
32 |
24 |
3 |
2 |
1 |
24. |
Government reorganization |
11 |
16 |
36 |
14 |
16 |
7 |
25. |
Storm water drainage |
34 |
23 |
27 |
8 |
6 |
1 |
26. |
Inadequate sanitary sewers |
34 |
19 |
26 |
7 |
10 |
4 |
27. |
Lack of sidewalks |
20 |
17 |
26 |
13 |
22 |
2 |
28. How often do you or a family member use the Washington Township recreation center?
1. Weekly 19
2. Monthly 6
3. Occasionally 36
4. or never 39
5. DON’T KNOW 1
6. NO ANS./REF. 0
I’m going to read a short list of Township services. Please tell me if you have ever had the need to call or use each one. IF RESPONDENT SAYS YES, ASK IF IT WAS IN THE LAST 10 YEARS
YES - But NOT IN PAST 10 YEARS |
YES - DID use in PAST 10 YEARS |
No - NEVER needed to call or use service |
Ref. |
||
29. |
Fire department |
6 |
18 |
76 |
|
30. |
Paramedic service |
8 |
28 |
65 |
|
31. |
Sheriff’s office |
8 |
46 |
46 |
|
32. |
Service department |
2 |
15 |
83 |
|
33. |
Engineering or Zoning Department |
4 |
29 |
67 |
|
I have just a few questions to help classify this interview:
34. Is any member of your household retired?
35. How long have you lived at your present address?
36 Where did you live previously? Was it inside the State of Ohio?
37. Where in Ohio did you live?
END: Thank you very much for you time
38. GENDER: 1. MALE 43
2. FEMALE 57